Refund Policy for Platform Fee

Last Updated: 11-12-2020

Contact: info@xyzinfluence.com

Introduction

This Refund Policy outlines the terms and conditions for requesting and processing refunds for the XYZ Influencer . 6 months platform fee of ₹99 (Indian Rupees Ninety-Nine Only) charged on our website.

Refund Eligibility

Refunds for the ₹99 platform fee will be considered only under the following circumstances:

• Duplicate or Accidental Payment: If you have been charged more than once for the same transaction.
• Technical Error: If a payment error occurred due to a technical glitch on our platform or payment gateway.
• Service Not Rendered: If, due to a system failure on our end, you were unable to access or use the platform after payment.
• You may not create an account for anyone else or use an account that you are not authorized to use.

Non-Refundable Cases

The platform fee is non-refundable in the following cases:

• If you change your mind after payment.
• If you fail to use the platform due to personal reasons (device issues, internet connectivity, lack of understanding of features, etc.).
• If you violate our Terms of Service and your access is suspended or terminated.

How to Request a Refund

If you believe you are eligible for a refund, you must:

• Contact our support team at [Your Support Email] within 7 days of the transaction.
• Provide your transaction ID, payment method details, and a clear explanation of the issue.
• Allow us up to 7–10 business days to investigate and process your request.

Refund Process

Once your refund request is approved:

• The refund will be credited to the original payment method used.
• The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

Note: This policy is specific to the one-time platform fee. Other paid services/products on the website may have separate refund terms.

Contact Us

For any refund-related queries, please contact:

• For any refund-related queries, please contact:
• Email: support@xyzinfluencer.com
• Website: https://www.xyzinfluencer.com
• Address: Bengaluru City , Bengaluru, Karnataka (KA), India (IN), Pin Code:- 560002